Frontier Airlines Offers Kiosk Check-in at Denver Hub; Passengers Can Skip Lines and Print Boarding Pass at Ticket Counter.

Business Editors/Travel Writers

DENVER--(BUSINESS WIRE)--Sept. 25, 2003

Frontier Airlines (Nasdaq: FRNT) today announced that its "FlexCheck," self-service check-in kiosks are now available for customer access at its Denver (DIA) hub. FlexCheck utilizes Lake Mary, Fla.-based Kinetics, Inc.'s (http://www.kineticsusa.com/), TouchPort software and hardware solutions for airport kiosks and Internet check-in.

Using the kiosks, passengers will be able to change their seat assignments, enter EarlyReturns frequent flyer numbers, and print boarding passes or receipts, all in an average time of less than two minutes. This is the latest enhancement to Frontier's check-in process and follows the August launch of Web check-in, which allows travelers to check in on the Web and print boarding passes from work or home.

Initially, three kiosks will be located at the Frontier ticket counters on the sixth floor of DIA's east side. In the coming months, Frontier will roll out an additional 18 kiosks as it adds ticket counter space. Confirmed, e-ticketed passengers can check in via the kiosks, using a standard credit card, their EarlyReturns frequent flyer number, e-ticket number or confirmation number. A photo ID will still be necessary to accompany the boarding pass at DIA's security checkpoint.

"Customers can now choose to check in on the Internet, use the self-service kiosks at the airport, or they can receive the personal service of one of our outstanding customer service representatives," said Mike Bowers, Frontier's vice president of customer care and service. "Our goal is to grow and improve our suite of options so that we can continue providing the highest level of flexibility for our customers."

About Frontier Airlines

Currently in its tenth year of operations, Denver-based Frontier Airlines is the second largest jet service carrier at Denver International Airport with a fleet of 40 aircraft and employing approximately 3,500 aviation professionals. Frontier and its affiliate Frontier JetExpress currently serve 40 U.S. cities with 200 daily flights. Frontier's maintenance and engineering department has received the Federal Aviation Administration's highest award, the Diamond Certificate of Excellence, in recognition of 100 percent of its maintenance and engineering employees completing advanced aircraft maintenance training programs, for four consecutive years. In August 2003, Frontier ranked as one of the "Top 10 Domestic Airlines" as determined by readers of Travel & Leisure magazine. Frontier provides capacity information and other operating statistics on its Web site, which may be viewed at www.frontierairlines.com.

About Kinetics, Inc.

Kinetics, Inc., based in Lake Mary, Florida, is a leading provider of e-commerce and self-service technologies for the travel industry, producing hardware and software solutions designed to give consumers greater control over their travel and entertainment experience, and help businesses capture more revenue, expand distribution channels and enhance customer service. Kinetics offers a turnkey solution for real-time product delivery and fulfillment, distribution, marketing and security.

Today, Kinetics technologies are powering the largest number of airline kiosks in the U.S.. More than two-thirds of all U.S. airline self-service check-in solutions are based on Kinetics technologies, which support all consumer channels, including kiosks and Web applications. Kinetics provides technology solutions for the travel, entertainment, corporate and retail markets. For more information, go to www.kineticsusa.com.