1 2 3 HostMe!, digitalNATION, INetU, Pegasus Web Technologies,
RackSpace, StormWeb, Superb Internet, and WebXess Make the Cut;
Become Top Web Hosts in the United States and Canada
WASHINGTON, Jan. 14 /PRNewswire/ -- Infotonic, publishers of the ISPcheck (www.ispcheck.com) Internet Service Provider search engine, today launched Guaranteed!, its much-awaited web host quality assurance program. Guaranteed! helps individuals and businesses find reliable service providers by pinpointing companies proven to surpass the expectations of their customers. Eight web hosts have earned the designation as charter members of Guaranteed! Unlike certification programs offered by industry associations, Guaranteed! provides an evaluation process which is independent of any web hosting company. Qualifying web hosts are selected based on feedback from each company's customers.
The Guaranteed! Program is integrated with ISPcheck, which currently allows its 4,500 daily visitors to search a database of 12,000 web hosting, dedicated hosting and Internet access service plans available from 3,500 service providers. A Guaranteed! filter has been added to ISPcheck's web hosting and dedicated hosting search interfaces, enabling visitors to limit searches to service plans offered by Guaranteed! providers.
"ISPcheck's Guaranteed! program provides proof positive about web hosting firms and their capabilities," said Rodney Loges, digitalNATION's VP of Business Development. "Its evaluation process solicits frontline feedback from current customers, which is the most credible testament to our service, and the most stringent, unbiased test of our quality. This program will recognize companies which meet customer satisfaction standards and raise the bar for the entire industry."
"Guaranteed! takes guesswork out of choosing a reliable web host," said Dmitri Eroshenko, cofounder of Infotonic. "Our charter Guaranteed! hosts represent the best the industry has to offer in terms of customer service, reliability and business integrity."
1 2 3 HostMe! (www.123hostme.com)
Founded in 1995, 1 2 3 HostMe! is among the top 100 domain hosts, serving more than 3,500 clients worldwide. Kenn Wagenheim, HostMe's president, believes the company's success is based on personalized service. While competitors put clients and prospects through never ending voicemail prompts, a helpful human answers every call at 1 2 3 HostMe! "It would be nice if (1 2 3 HostMe!) made computers as well," muses one client. "Dell would have a run for its money!"
digitalNATION (www.dn.net)
A true Internet veteran, digitalNATION was founded in 1992. dN provides high-end web, commerce and applications hosting on dedicated web servers. Sources familiar with dN often compare the company to a cult. dN's knowledgeable staff is religious in maintaining the smooth operation of the 900+ servers hosted by the company, and dedicated to ensuring the satisfaction of each customer. digitalNATION's clients include industry leaders such as The Discovery Channel and Crestar Bank.
INetU (www.inetu.net)
Dev Chanchani, INetU's ("I Net You") president, calls his company an Internet Commerce Provider ("ICP"). INetU's mission is to help clients move beyond a web presence to using the web as a business tool. Since 1996, INetU has supplemented its hosting services with custom developed electronic commerce services and products. Though INetU hosts over 1,000 web sites and has worked with IBM and AT&T, the company surprises new clients with its focus on customer service. "They know customers by name!"
Pegasus Web Technologies (www.pwebtech.com)
Jason Silvergate, Pegasus' founder, is determined to make his company next century's industry giant with state of the art technology and best in first-class customer service. Recently Pegasus became the first Internet presence provider to support Active Server Pages on UNIX. Even clients who joined Pegasus over the hectic holiday seasons felt "totally taken care of, like I was their only customer."
RackSpace (www.rackspace.com)
RackSpace's expertise lies in the realm of providing custom dedicated servers to clients around the world. The company's services range from bare rack and cage space for co-location to fully managed dedicated servers. RackSpace's clients are small and medium-sized businesses who demand secure, reliable, guaranteed Internet connectivity.
StormWeb (www.stormweb.net)
Ryan Sim, StormWeb's president, says he values each and every client. StormWeb's customers attest to his commitment: "StormWeb is always there for one-on-one help." StormWeb ensures the reliability of its network with a direct backbone connection and multiple T3 backup lines. This investment has certainly paid off in terms of its customers' appreciation: "Our domain has had 100% uptime since it went online vital for our VERY ACTIVE mailing list."
Superb Internet (www.superb.net)
In 1996, Haralds Jass, Superb Internet's founder, started the company after his previous web host failed to meet his expectations. In addition to a fast and reliable network, responsive support, and affordable prices, Superb prides itself on its dedication to meeting each customer's needs. Superb conducts bi-annual client surveys; the company's management takes action on each and every comment received. Suggestions are implemented whenever feasible and complaints are immediately rectified. One client reports that "with Superb I feel like one of the family."
WebXess (www.webxess.net)
WebXess was founded in 1996 to deliver reliable and user friendly solutions to the emerging individual and small business hosting market. The company has been particularly successful in smoothing the startup process for novice webmasters. According to a long-time client: "WebXess has worked with me every step of the way and never complained."
About Infotonic
Infotonic specializes in developing content and services for web site development and management professionals. The company's flagship product, ISPcheck, is an ISP search engine which provides details on 12,000 Internet access, web hosting and dedicated hosting service plans offered by more than 3,500 companies.
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